"Service is great and I could not be happier. No problems on this end and I recommend Cyberia whenever I can."

"I just wanted to say thank you for all the help that you have given me! I know I can be a pest sometimes, but sometimes I need to ask alot of questions, I like my computer, and I like to explore! The more I go on here the better i like your services. I find that things are alot easier than aol; I am very impressed. I still have alot to learn, but I just thought it was time that i said thank you!!"

"I have had your service for one month now and i am very impressed with your performance and service. I was so happy with your service I just paid for the next three months. I have tried two other providers and they did not even compare to your's. I connect at 52,000 just about every time I sign on with no more busy signals. I recommended your service to all my friends. Keep up the good work."

"We have been with Cyberia for a little over a month and we would like to tell you we enjoy it very much. We have no regretts at all about switching from AOL. We would also like to express our thanks to Mr. Andrew Smith for his courteous and helpful responces to our questions. He answers in a manner which I, being very unknowledgeable about computers, can understand. Thank you all very much and keep up the good work."

I LOVE IT!!! Every time I have had a problem your staff has been very helpful and friendly. They are always nice when I call and they make you feel like your never bothering them. I will definetly tell other people to try Cyberia's service. Well keep up the good work.

"We are very pleased with the service we have had so far with cyberia. Our questions have been answered promptly, professionally, and courteously. We have had no time in which we could not sign on. Your homepage is also a reat jumping off place and we are happy for the local interest you show. We are not cyber-aware and your service has been very helpful in letting us feel comfortable with this approach to information. Please keep up the good work you are doing."

"I wanted to drop you a short note expressing my appreciation (as well as respect) for how responsive and helpful the folks at Cyberia have been. It is refreshing to be dealing with a company that is truly there for its customers. Keep up the good work, and thanks for helping straighten out our configuration problems, dumb user moves, and pointing us to cost effective solutions."

"I just want to let you know that you have a very responsive and helpful tech staff at cyberia. They're great to deal with."

"Thanks Cyberia for allowing us Southern Yorkers the opportunity to use this new [56k] technology."

"Cyberia has been super for me!! I looked over a lot of Internet Service Providers before coming to Cyberia. Your technology department has saved me several times and I appreciate the help. Having a quality ISP locally is a real pleasure."

"I have had nothing but unencumbered service from Cyberia. I work at an engineering firm where lots of folks have their own at home internet providers and I hear of THEM getting disruptions to which I brag how I've never had that with Cyberia. Your customer service/help folks are also terrific; very prompt and accurate. I'm sure there are cheaper providers, but I for one will pay more for quality. Keep up the good work!"

"I can't begin to tell you how pleased I am, and always have been, with Cyberia's services. It's always up-to-date, fast, and most of all, reliable. For a guy like me, e-mail and the occasional web surfing and downloading is always there whenever I log on. During coversations at work I always brag about Cyberia and chuckle when I hear the stories regarding problems others face with their on line services. I always pass on a hearty recommendation for Cyberia."

"We are very satisfied with your service and will continue to use Cyberia as our ISP. My husband, Jason, already had internet experience. I, however, must admit that I was terrified. With the support from your staff and encouragement from Jason, I don't know how I exsisted before life on the net. You have made using the net very user friendly and I thank each and everyone of you for all your hard work and determination to keep our service up and running. I greatly appreiciate that fact that someone is there, ready to help me, no matter how the problem seems to them. We will, without hesitation, continue to stand by, support and highly recommend your service. It is, with out a doubt, Yorks finest."

"Thanks for your support, my mail works and all is great. To date Cyberia has been one of the best aspects of online computing. I have a feeling you guys are serious, and are commited to your customers. I look foward to dealing with you for a long time to come."

"Hello and thank you to everyone at Cyberia for making our trip into Cyber Space so easy, and so much fun! A pre-baby boomer and baby boomer trying to catch up! Not as hard as we thought thanks to your help!"

"I am a very satisfied customer. There are more choices available now, but I doubt many would match your excellent customer support and quality level of service. I have, and continue, to recommend your service to others. "

"You have company to be proud of! I still remember a night when one of your staff members stayed late to help me with a problem I encountered at my end. You and your staff understand the "true" meaning of customer service."

"I have been with you guys almost a year and I have always been pleased with every single aspect of your company, from the friendly telephone conversations I've had with several of your employees to the way you keep me updated, I am very pleased with Cyberia. Besides I am a teacher in Central York and I understand some of your people are graduates of ours. Thanks again for all that you do for us. I couldn't ask for better service!"

"I just had to send you a note and let you know what a great idea your live cam idea of posting pictures of the square in York is . I met a girl ( over the internet ) who lives around Pittsburgh . She comes to visit 1 or 2 weekends a month . We stood on the square in front of the camera one Saturday afternoon and she called her daughters to log on and see us there ( they were talking to each other over a cell phone and a second line ) . Her daughters loved it! "

"Neither Catamart or Balzenet delivered what their advertising promised,high speed connects, reliable access and strong customer service. Both were less expensive than Cyberia. We have learned, through these two experiences, that the price of the service is not the best way to decide on a service. A service that cost half as much as Cyberia is not worth it if you can not get a connection when you want, at the speed you want. This is especially true when the customer service is not informed or helpful."

"Thank you for getting The Newton Group 'on line'. We all appreciate your professionalism and friendship...
Who says you can't teach old dogs new networking tricks?"

"I realize that some of the other services offer slightly lower prices and I've had more than a few people ask me why I'm still paying more with Cyberia. I've told them all that I've been pleased with the service and Cyberia seems to be more reliable. I don't think I ever remember not being able to connect because of the system being down unless you gave notice of an outage."

"If a had any constructive criticism I would give it, but all I have to say, in regards to your company, are good things. Before signing with Cyberia, I tried (three other companies). After becoming fed-up with all three services I decided to give a "small" local company a try, since I made the switch I have been delighted. Some companies offer a slightly lower cost, but I'm willing to pay a tiny amount more for the added services you provide, and will remain loyal to your company."

"I just wanted to tell you all at Cyberia that since I signed on, I've been very happy with everything. No fuss, no muss, no waiting. Thank you Cyberia! :)"

"I assumed that there was no way that a small local company could come close to matching the services provided by a huge corporation like Microsoft. How wrong I was! I have thoroughly kicked myself for not switching earlier."

"It is a rare pleasure to have concientious customer service associated with a computer service. I'll be sure to recommend Cyberia to all my Mac cohorts. Thanks again!"

"I just wanted to thank you for your service. My daughter was surfing at the MTV Web site, entered a contest there, and won two tickets to the Video Music Awards, backstage passes, hotel and airfare, and spending money! If not for you guys at Cyberia, we wouldn't be online and we want you to know how grateful we feel. Thanks again!"

"I just want you to know that as a former Keystone customer I cannot believe how easy the switch over to your service has been. I spent many frustrating weeks getting hooked onto Keystone's service with very little support. Within 15 minutes I was up and running with your service and am pleased to be making more use of my 28.8 modem!

I will be giving an Internet workshop to about 75 of our employees during the month of August and feel very comfortable recommending your service for their home use. I would appreciate it if you could send me a few of your brochures to pass out to interested people."

"Your service is excellent and your staff is knowledgeable - a great combination!"

"Thanks for your prompt responses to my questions! It is a pleasure to work with a professional ISP!!!"

"From introducing you to the Internet to producing a first quality Web page for you, Cyberia has no match. Adam, Sara & Tony keep constantly up-to-date with what's happening on the 'net and are excellent guides for both novice and pro!"

"Magnificent job!!! The Web page is really the nicest I've seen yet. Anywhere. Very classy and most coooooool. It was indeed fun watching you make my dream a reality."

"We have been associated with Cyberia since their inception in 1993. Their BBS is an excellent value for the family oriented consumer, and their Internet access is excellent, rivaling the large national Internet service providers. We do not hesitate to recommend Cyberia to our customers who want to get online."

"I am extremely satisfied with both your Internet service and BBS. Any and all problems I had (which were few) were handled professionally, promptly, and with sacrifice (on Cyberia's part). I have compared prices and no one comes close, even without considering the outstanding service. Then, on top of this you offer discount prices at the computer shows (which I have taken advantage of without hesitation). As long as I have the need for Internet access, WWW access, and BBS activity my money is going to Cyberia. I know that I need not say this but, keep up the outstanding work!!!"

"You're doing fine based on my experience. I enjoy the access you provide to new files on the BBS and to the Internet; and especially the help you all provide when questions arise. Keep up the GOOD work, Thanks again and again!"

"You can count me in for a 6-month extension on your summer deal. I find you to be truly responsive and sensitive to your customer's needs and I believe you say it right when you use the term "quality connection." I know, I've experienced the other kind of connection. Continued good luck in you endeavors..."

"I really appreciate the extra special service you and Tony gave to me on a Sunday when I was first trying to connect to Cyberia. I can't believe how much better this service is over (another Internet Service Provider). I can understand now why they stopped providing Internet service. Thanks also to John Bliss (A former trumpet student at CHS) for his help.